person holding blue and black plastic toy

Care Services

At Telecom X, we provide top-notch telecom care services. Our hardware services include purchase, test, logistics, installation, maintenance, and repair of telecom equipment, ensuring optimal performance and reliability. Our software services cover configuration, software updates, license provision, and troubleshooting. We are dedicated to ensuring seamless communication and minimizing downtime for your telecom systems.

Telecom Network Products

Telecom X boasts the largest inventory of new and used multi-vendor telecom network products and data equipment. We provide critical spares and services to customers across different countries. All equipment is thoroughly tested to ensure excellent working condition and is backed by Telecom X's comprehensive warranty.

Spare Parts Management

Our customized Spare Parts Management solutions help you gain control, visibility, and consolidation of your spare parts inventory.

a close up of a metal shelf with boxes on it
a close up of a metal shelf with boxes on it

Our management of your spares and repair/exchange needs provides for the ongoing availability of critical spares; and reduces emergency needs while lowering operating expenses and capital expenditure costs by providing test and reuse on your existing surplus equipment.

  • Same or next day SLA for spares fulfillment

  • Cost avoidance with reuse equipment

  • Availability of critical spares reduces emergency spares needs

  • Advanced Exchange and Repair

  • Resell excess equipment to offset program costs

Embedded Test and Repair

Telecom X offers on-site repair and testing services, whether at customer-owned facilities or third-party logistics partners. Our skilled and dedicated technicians ensure efficient operations, complete visibility, and transparency throughout the process.

a close up of a piece of electronic equipment
a close up of a piece of electronic equipment

Solutions

  • Reduction in freight and transportation costs

  • Reduced Operating Costs

  • Increased Shipping Efficiency

  • Dedicated Repair Resources

  • Transparent Monitoring and Tracking

Why pay full price to maintain your network?

Our unique programs help save significant costs while helping to extend the life of your network.

In addition, to complete annual contracts, Telecom X offers customized help desk solutions for your specific needs.

Our team of experienced and certified engineers can support various technologies — including Core, OSS, 5G, LTE, IP, Microwave, and DAS.

man using laptop
man using laptop

Radio and Core Optimization: Enhancing Your Mobile Network

Effective radio and core optimization are vital for any mobile network. By analyzing measurement data, we identify potential improvement areas and implement appropriate solutions such as network parameter adjustments, capacity optimization, and the introduction of new network features.

At Telecom X, we specialize in radio and core optimization. Our approach includes:

  • Monitoring and Analysis: Utilizing OSS systems, field tests, and end-user QoS performance metrics to monitor and analyze radio and core performances.

  • Issue Identification: Detecting performance and capacity issues through comprehensive data analysis.

  • Corrective Plans: Recommending and implementing targeted corrective plans to enhance service quality.